WhatsApp

Provide customer care and deliver notifications on the world’s most popular messaging app.

whatsApp
whatsApp

JOIN OVER 150,000 BUSINESSES, INCLUDING 8 OF THE 10 LARGEST TECH COMPANIES IN THE WORLD

Get the most reliable WHATSAPP service on a trustworthy platform!

90%

Transactional

Transactional

Deliver one-way communication including alerts, notifications, promotion, and marketing messages seamlessly using an API.

300k

Conversational

Conversational

Maximise ROI on ad spends with interactive click-to-chat ads. Tailor custom conversational experiences with just a single API by personalising 1-to-1 or multiparty conversations for customer care and conversational commerce.

Voice

Why does your company require the superior TrustSignal WHATSAPP API

No Language barrier

Provide seamless multi-lingual support with automatic template translation, ensuring conversations in the user's preferred language.

Diverse communication formats

Enhance campaign effectiveness with compelling images, videos, PDFs, CTAs, and quick-reply buttons, fostering dynamic and interactive two-way conversations.

Voice

Analytics for in-depth insights:

Elevate service quality with comprehensive insights on trending user queries, stages of engagement, reasons for drop-offs, and swift query resolution times.

Swift Onboarding

Rocket speed the onboarding by streamlining tedious groundwork, simplifying verification processes, and expediting security approvals for a 50% faster experience with the help of our experts.

Use Case

Cut down on COD orders to minimize RTO losses.

One important WhatsApp Business API Use Case is lowering COD order losses!

40% of COD orders (of which 70% are returned to the warehouse; this doubles the shipping costs that firms must pay).

How then do you minimize it?

One of our clients used this strategy to cut down on COD orders: anytime a customer placed an order with COD as the payment option, they would send an offer on WhatsApp, such 10% discount if you pay now, to encourage the user to finish the payment in advance.

This was a great success, allowing them to convert 40–50% of COD orders into prepaid ones.

You may drastically minimize losses by RTO and cut COD orders for your e-commerce business by providing fast discounts.

Why use TrustSignal for SMS services?

Intelligent SMS Routing

Multimedia Messaging

Support for sending a variety of material, including documents, movies, and photos, to improve communication's depth.

Notifications

Send transactional notifications to users, including order confirmations, shipping updates, and appointment reminders.

Multi-lingual support

Automated Responses:

Create automatic replies to frequently asked questions or acknowledge communications from users to improve customer service productivity.

Link shortener

Rich Link Previews

Share links with rich previews, providing users with more context about the content before they click.

DLT Help

Constant Support End to end Help with DLT Registration & Instant Templates approval

Pay-as-you-go Billing

Pay-as-you-go Billing

Because, who doesn’t
love flexibility?

Explore the Key Features of the WhatsApp Business Platform for Users

Customer Opt-In

Users must opt-in to receive messages from a business on WhatsApp. This ensures that businesses communicate only with users who have expressed interest.

Automated Responses

Set up automated responses for common queries or to acknowledge user messages, enhancing efficiency in customer support.

Why Trustsignal?

Analytics for in-depth insights:

Elevate service quality with comprehensive insights on trending user queries, stages of engagement, reasons for drop-offs, and swift query resolution times.

Swift Onboarding

Rocket speed the onboarding by streamlining tedious groundwork, simplifying verification processes, and expediting security approvals for a 50% faster experience with the help of our experts.

We stands proudly as an award-winning company, consistently pushing the boundaries of innovation to enhance the way businesses communicate.

Explore our achievements as a global CPaaS leader.

FAQs

WhatsApp Business API is a powerful communication tool that enables businesses to exchange an unlimited number of messages with customers on WhatsApp.

While WhatsApp API supports chatbot integration, it is not a chatbot in itself but a platform that facilitates interactive customer communication.

WhatsApp Business is a standalone app for small businesses, whereas WhatsApp Business API is designed for medium to large enterprises, offering more extensive features and integration options.

Utility conversations: Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements

Authentication conversations: Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges)

Marketing conversations: Include promotions or offers, informational updates, or invitations for customers to respond/take action. Any conversation that does not qualify as utility or authentication is a marketing conversation.

Service conversations: All user-initiated conversations will be categorised as service conversations, which help customers resolve enquiries.

Global Impact, Seamless Delivery

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Billion Annual Messages
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Millions Voice pulses annually

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API Uptime

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Operators Connections

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Countries

Pushing our boundaries to become the top cpass providers by continuously inventing and enhancing client interactions.

Explore our achievements as a global CPaaS leader.

Let our experts handle your communication
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This is how TrustSignal builds trust with its clients!!

santhosh.p santhu
santhosh.p santhu
2024-02-08
Good service by trustsignal team.Always there to help to solve business problems.
Kirankumar BM
Kirankumar BM
2024-02-08
Good experience in working with Trust signal for handling the sms. Trusted partner to handle any kind of campaigns. Supportive team and can get assistance at any given point of time. Highly recommended for any kind of communication activities since the delivery rate is considerably good.
Bhavik Naik
Bhavik Naik
2024-02-08
One of the best in Business. Always there to help in any situations.
Nishanth Kanna
Nishanth Kanna
2024-02-07
Good team who're always prompt and crisp to provide solutions to any operational blocker over their seemless product as well
Sonali Singh
Sonali Singh
2024-02-07
Amazing support and great account management!
N Stephen
N Stephen
2024-02-07
Service is upto the mark 👏. I really appreciate the work done by the team even on holidays 👌. Team bonding is very good and they always do the work under TAT.
Administration Team
Administration Team
2024-02-07
Great service by Trust Signal team. Very quick to respond on requests and amazing analytics on campaigns. Thanks for the same team.
Saurabh Meena
Saurabh Meena
2024-02-07
I've been utilizing the services of A2p for quite some time now, and I must say, I'm thoroughly impressed. From their seamless user interface, dedicated support to their lightning-fast delivery, they've consistently exceeded my expectations.