Unlock WhatsApp's Power

Reliable and scalable WhatsApp Messaging API for Your Trust!

Connect with your customers all over the world through TrustSignal powered WhatsApp messaging. Use data-driven approach to deliver a personalized experience to your customers.

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Trusted by over 1000+D2C brands and 500+ global enterprises

We empower you to effortlessly create your ideal WhatsApp engagement solution.

Connect with customers on WhatsApp using our conversation-based pay-as-you-go pricing.

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Get the most reliable WhatsApp service on a trustworthy platform!

90%

Transactional

Deliver one-way communication including alerts, notifications, promotion, and marketing messages seamlessly using an API.

300k

Conversational

Maximise ROI on ad spends with interactive click-to-chat ads. Tailor custom conversational experiences with just a single API by personalising 1-to-1 or multiparty conversations for customer care and conversational commerce.

Why does your company require the superior TrustSignal WhatsApp API

No Language barrier

Provide seamless multi-lingual support with automatic template translation, ensuring conversations in the user's preferred language.

Diverse communication formats

Enhance campaign effectiveness with compelling images, videos, PDFs, CTAs, and quick-reply buttons, fostering dynamic and interactive two-way conversations.

Analytics for in-depth insights:

Elevate service quality with comprehensive insights on trending user queries, stages of engagement, reasons for drop-offs, and swift query resolution times.

Swift Onboarding

Rocket speed the onboarding by streamlining tedious groundwork, simplifying verification processes, and expediting security approvals for a 50% faster experience with the help of our experts.

Maximize your sales by setting up a store on WhatsApp.

You can use WhatsApp product messages through commerce API to display relevant products from your catalog.

These messages can be interactive and showcase single or multiple products from your inventory. Additionally, customers can add products to their shopping cart without worrying about outdated information like prices and availability.

99%

Upsell & cross-sell revenue

Use Case

Cut down on COD orders to minimize RTO losses.

One important WhatsApp Business API Use Case is lowering COD order losses!

40% of COD orders (of which 70% are returned to the warehouse; this doubles the shipping costs that firms must pay).

How then do you minimize it?

One of our clients used this strategy to cut down on COD orders: anytime a customer placed an order with COD as the payment option, they would send an offer on WhatsApp, such 10% discount if you pay now, to encourage the user to finish the payment in advance.

This was a great success, allowing them to convert 40–50% of COD orders into prepaid ones.

You may drastically minimize losses by RTO and cut COD orders for your e-commerce business by providing fast discounts.

Why use TrustSignal for WhatsApp services?

Uniting Different Industries on a Single Platform

Retail

Boost your buying experience with easy finding, shrewd selling, loyalty benefits, discounts, repurchases, and after-sale communication.

Financial Services

Quick balances, intelligent portfolios, simple claims, and seamless cross-selling are ways to speed up fintech.

Hospitality

To improve visitor interactions, put services on display, encourage reservations, respond to questions, and make reservation monitoring easier.

Food & Restaurants

Transform dining: Use WhatsApp to easily order, recommend, pay for, and follow meals.

D2C

Present catalogs, encourage abandoning, respond to inquiries, and follow up on orders with clients directly.

Global Impact, Seamless Delivery

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Billion Annual Messages

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Millions Voice pulses annually

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API Uptime

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Operators Connections

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Countries

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Frequently Asked Questions

What is WhatsApp Business API?

WhatsApp Business API is a powerful communication tool that enables businesses to exchange an unlimited number of messages with customers on WhatsApp.

Is WhatsApp API a chatbot?

While WhatsApp API supports chatbot integration, it is not a chatbot in itself but a platform that facilitates interactive customer communication.

What is the difference between WhatsApp Business and WhatsApp Business API?

WhatsApp Business is a standalone app for small businesses, whereas WhatsApp Business API is designed for medium to large enterprises, offering more extensive features and integration options.

What are the different conversation categories?

Utility conversations: Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements

Authentication conversations: Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges)

Marketing conversations: Include promotions or offers, informational updates, or invitations for customers to respond/take action. Any conversation that does not qualify as utility or authentication is a marketing conversation.

Service conversations: All user-initiated conversations will be categorised as service conversations, which help customers resolve enquiries.