Empowering Industries
with Omnichannel Excellence

The Only Platform that Drives Conversions, Loyalty, and Operational Excellence Across Industries, with Class.

The eCommerce Industry and Its Real-Time Use Cases

Reduce Cart Abandonment

Use TrustSignal’s APIs to automatically remind customers about their pending carts through WhatsApp. Share personalised discounts or limited-time offers that encourage them to complete their purchase and recover lost sales efficiently.

Send Instant Order Notifications

Leverage TrustSignal’s messaging infrastructure to send real-time order updates from confirmation to dispatch and delivery. Keep customers informed at every step, build trust, and reduce order-related queries

Simplify Exchange and Refunds

Automate refund or exchange notifications using TrustSignal’s platform. Customers can easily check their return status or confirm requests via WhatsApp, reducing manual follow-ups and improving post-purchase satisfaction.

Enable Two-Way Customer Support

TrustSignal allows you to integrate chatbots or connect customers with live agents through WhatsApp. This helps you provide quick answers to queries about orders, returns, or payments anytime, anywhere.

Manage Loyalty and Rewards

Use TrustSignal’s APIs to send real-time loyalty updates and reward notifications. Keep customers engaged with personalised offers and reward reminders that encourage repeat purchases.

Collect Feedback and Reviews

After successful delivery, automate feedback requests via WhatsApp or SMS using TrustSignal. Gather customer insights instantly and improve your products and services based on real responses.

The Retail Industry and Its Real-Time Use Cases

Drive More Walk-Ins

Use TrustSignal’s APIs to reach nearby customers with WhatsApp or SMS alerts about store events, new launches, or exclusive offers. Real-time, location-based messaging helps you attract more shoppers and increase store visits.

Announce Offers Instantly

Broadcast festive discounts, seasonal sales, or product announcements with TrustSignal’s messaging platform. Send multimedia-rich messages with product images, links, and CTAs to create immediate engagement.

Simplify Click-and-Collect Services

Use TrustSignal to notify customers when their orders are ready for pickup. Real-time WhatsApp or SMS alerts reduce waiting times and improve in-store experiences.

Personalise Product Recommendations

With CRM integration, use TrustSignal to send relevant product suggestions or back-in-stock alerts. Personalised communication helps your brand stay relevant and drives repeat purchases.

Verify COD and Pre-Orders

TrustSignal allows you to confirm cash-on-delivery and pre-orders automatically via messaging. Customers can respond instantly, helping your business avoid cancellations and delivery issues.

Re-Engage Inactive Shoppers

Rekindle relationships with customers who haven’t visited in a while. Use TrustSignal’s API to automate reminder messages, share special offers, and invite them back to your store with exclusive deals.

The Fintech Industry and Its Real-Time Use Cases

Automate Verification & Onboarding

Use TrustSignal’s APIs to send verification messages (like OTPs or identity-check prompts) and guide users through onboarding flows. This seamless onboarding reduces drop-offs and ensures your users start fully verified and engaged from day one.

Deliver Real-Time Transaction Alerts

With TrustSignal, send instant notifications for deposits, withdrawals, failed transactions, or suspicious activity via WhatsApp or SMS. These real-time updates enhance transparency and build customer confidence in your financial service.

Update Loan / Credit Application Status

Leverage TrustSignal’s messaging infrastructure to keep customers informed during loan, credit-card, or financing application processes. Send clear updates like “Your loan has been approved, funds will be disbursed shortly,” and remove uncertainty from their experience.

Enable Secure Account & Password Actions

Use TrustSignal for secure communications like password resets, two-factor authentication (2FA) messages, and account alerts. The familiarity and immediacy of WhatsApp or SMS make these actions smoother for your users.

Send Bill / EMI Reminders with Payment Links

Employ TrustSignal to remind customers of upcoming bills, EMIs, or subscriptions with hassle-free payment options. A timely message with a direct link simplifies the payment process and boosts collection rates.

Handle Two-Way Support & Fraud Alerts

With TrustSignal, you can facilitate two-way conversations for queries, account issues, or fraud alerts. Automate common responses and escalate complex matters to live agents when needed, improving the speed and reliability of support.

Enable Secure Account & Password Actions

Send Bill / EMI Reminders with Payment Links

The Logistics Industry and Its Real-Time Use Cases

Automate Shipment Tracking & Alerts

Use TrustSignal’s messaging APIs to automatically send customers notifications when a parcel is dispatched, in transit, or out for delivery. Customers receive timely updates like “Your shipment #1234 is expected at 3:00 PM today,” helping reduce uncertainty and support queries.

Real-Time Driver & Fleet Coordination

Leverage TrustSignal to communicate directly with drivers, field staff, or dispatch teams via WhatsApp or SMS. Share route changes, pickup instructions, or last-minute updates instantly to keep your fleet aligned and responsive.

Delivery Scheduling & Rescheduling Workflows

With TrustSignal, you can enable customers to confirm or reschedule delivery times directly through interactive messages. For example: “Your delivery is scheduled for tomorrow between 2–4 PM. Reply ‘1’ to confirm or ‘2’ to choose a new slot.” This reduces missed deliveries and improves efficiency.

Automated Delivery Confirmation & Proof of Delivery

Use TrustSignal’s messaging to send delivery confirmation messages, optionally with images or signatures. Customers receive proof of delivery, and you gain a clear audit trail, reducing disputes and boosting trust.

Internal Alerts & Warehouse/Inventory Coordination

TrustSignal enables internal communications, such as inventory alerts or warehouse status updates, to operations teams via WhatsApp or SMS. This keeps your internal workflow connected and responsive.

Enhance Transparency with Live ETA & Location Links

Enable live tracking links or ETA notifications via TrustSignal so customers know exactly when a delivery will arrive. This transparency builds confidence and helps reduce unsuccessful delivery attempts.

Delivery Scheduling & Rescheduling Workflows

Automated Delivery Confirmation & Proof of Delivery

Internal Alerts & Warehouse/Inventory Coordination

Enhance Transparency with Live ETA & Location Links

Ready to transform your business communication?

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What We Offer

Omnichannel messaging at scale
Real-time delivery insights
SMS, RCS & WhatsApp support
Easy platform integrations
Secure & compliant infrastructure
Full onboarding & campaign support

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Empowering Industries with Omnichannel Excellence