Sigmo.ai
Omnichannel messaging Solution
Sigmo.ai
Omnichannel messaging Solution
Quick links
-
OtifyOtify
-
TrustCircleTrustCircle
-
About usAbout us
Connect with customers on WhatsApp using our API, send messages, automate chats, and boost conversions in real-time.
WhatsApp messages have one of the highest open rates — nearly every message gets seen.
Users With over 2 billion users globally, WhatsApp offers unmatched reach and trust.
Consumers are more likely to engage with brands on WhatsApp than traditional channels.
Reach customers on their favourite messaging app with personalized, real-time conversations. Our WhatsApp API enables secure, verified messaging, automation, and rich media support to elevate every step of the customer journey.
✅Send order updates, appointment reminders, and support messages instantly
✅Automate FAQs and drive conversions with interactive buttons, media, and chat flows
Consumers are more likely to engage with brands on WhatsApp than traditional channels.
Automatically translate templates to engage users in their language and eliminate barriers.
Boost engagement with images, videos, PDFs, CTAs, and quick-reply buttons for more interactive, two-way conversations.
Gain visibility into user behavior, query trends, engagement stages, and resolution times to improve service quality.
Speed up onboarding with simplified verification, quick security approvals, and expert assistance—50% faster setup.
Send messages to thousands of customers at once without losing the personal touch. Perfect for offers, updates, and important delivered straight to their WhatsApp.
Turn ad clicks into real conversations by taking users directly to WhatsApp. It helps businesses respond faster, qualify leads better, and close deals quicker.
Complete payments directly inside WhatsApp without switching app, makes buying faster, smoother, and more convenient for both businesses and customers.
Showcase your products or services in an organised, scroll-friendly format on WhatsApp. Customers can browse, enquire, and decide without leaving the chat.
Guide customers through step-by-step journeys using interactive forms and buttons. It simplifies processes like bookings, registrations, and support requests within WhatsApp itself.
Supercharge your workflows by integrating TrustSignal with your favorite CRMs and automation tools.
Transform your customer interactions, automate processes, customise experiences, and spur growth by integrating with CRMs you already use.
With Direct-to-Consumer (D2C), you can directly show your products, nudge hesitant buyers, answer questions quickly, and update customers on their orders. It's all about making their shopping easy and personal.
Enhance every step of the customer journey, from easy product discovery and smart selling to exclusive discounts, loyalty rewards, seamless reordering, and proactive after-sale support.
Deliver faster, smarter fintech experiences with instant balance updates, AI-driven portfolio insights, hassle-free claims, and seamless cross-selling opportunities.
Enhance guest experiences by showcasing your services, handling bookings easily, answering queries quickly, and simplifying reservation tracking.
Restaurants and cafés can easily automate orders, reservations, and customer support, ensuring faster service, better engagement, and improved customer satisfaction through a single trusted channel.
Wait no more! Connect now and watch your business communication scale like never before
WhatsApp Business API is a powerful communication tool that enables businesses to exchange an unlimited number of messages with customers on WhatsApp.
While WhatsApp API supports chatbot integration, it is not a chatbot in itself but a platform that facilitates interactive customer communication.
WhatsApp Business is a standalone app for small businesses, whereas WhatsApp Business API is designed for medium to large enterprises, offering more extensive features and integration options.
The different conversation categories are as follows:
Utility conversations: Facilitate a specific, agreed-upon request or transaction or update to a customer about an ongoing transaction, including post-purchase notifications and recurring billing statements.
Authentication conversations: Enable businesses to authenticate users with one-time passcodes, potentially at multiple steps in the login process (e.g., account verification, account recovery, integrity challenges)
Marketing conversations: Include promotions or offers, informational updates, or invitations for customers to respond/take action. Any conversation that does not qualify as utility or authentication is a marketing conversation.
Service conversations: All user-initiated conversations will be categorised as service conversations, which help customers resolve enquiries.
Our team is ready to answer any questions you may have about your Whatsapp API.
We focus on giving you a great platform with programmable APIs that makes integration easy while helping you reach, manage and engage your customers instantly.
